Home – Make a Complaint
Feldon Housing must comply with the Housing Ombudsman’s Complaints Handling Code. We must also assess ourselves against the requirements of the Code.
Our most recent self-assessment can be found below:
Feldon Housing has a Member Responsible for Complaints, Sadek Ahmed. Sadek is a Board Member who has no day to involvement in the delivery of services to Feldon Housing tenants.
Sadek has made the following statement about the recent self-assessment:
“I have fully reviewed the self-assessment and am able to confirm that overall, Feldon Housing is compliant with the Code. As a small landlord, I am satisfied that we approach complaints handling in a way which is proportionate to our size”
Sadek Ahmed, non-Executive Director, Feldon Housing and Member Responsible for Complaints
Our Annual Complaints Report can be found below:
